Shipping and payment

Packages are usually shipped the next business day after we receive your order. If you need your package by a certain date, please keep this in mind and place your order earlier. 

All orders are shipped from our warehouse in Dolni Brezany, Czech Republic (CZ, European Union). We use mainly DHL, Packeta for shipments all around Europe. You can check everything during checkout process before payment.

If you are looking for a shipping rate - just put products to your cart, go to the cart, mark the final destination country and you will automatically see your shipping rate. Generally really friendly pricing.

EU - European Union 

- we ship by DHL and Packeta which uses local carriers in that country or your local delivering companies (for example Hermes or DeutschePost in Germany)

- we ship everything customs cleared, including VAT - your purchasing price is FINAL price

 

CH - Switzerland

- we ship by DHL

- we ship everything with 0% VAT and without paying any duties BUT it is super easy to process everything and it is CHEAP. When you receive your package, you have to pay your local VAT (7%) and a small payment for customs clearance provided by DHL. Generally please count around 10% (VAT + customs clearance).

 

NOR - Norway

- we ship by DHL

- we ship everything with 0% VAT and without paying any duties BUT it is super easy to process everything. When you receive your package, you have to pay your local VAT (25%) and a small payment for customs clearance provided by DHL. Generally please count around 30% (VAT + customs clearance).